All purchases are sent through the post and are fully insured. You will need to be present to receive the delivery.

UK: 1st Class Recorded Delivery and Special Delivery
Worldwide: International Signed For and Airsure

Payment must be made in full for all products before delivery.

Freight Damage may occur on occasion. Should this happen, please report the incident immediately to the carrier and to Reef Jewelry.

We reserve the right not to deliver to differing card and shipping addresses for first time buyers.

Warranty and Returns: We offer a 30-day money back guarantee on all purchases.

Products must be sent back in their original packaging and with sufficient protection (such as a padded envelope) to prevent damage during transit. The customer is responsible for use of an insured delivery service that covers the total cost of the item, as liablity for loss or damage during transit lies with the customer.

Distance Selling Regulations: You are allowed by UK law to have a 7-day "cooling off" period, this is to allow you to change your mind after purchasing but before opening and using the product. You can return the goods unused in "as new" condition for a full refund. See DTI Regulations